4 Palmetto Bay Road - Map & Directions
271 William Hilton Parkway - Map & Directions
What Our Customers are Saying
Diane Reed Burr
Hilton Head Island
Island Tire is dedicated to solving the customer's auto problem, even if there is nothing going into their till. I recently had my car serviced there, as I always do, but today discovered my a/c was not working. Kia took the car for a drive, checked under the hood, etc and confirmed my suspicion. However, instead of scheduling a service appointment, he insisted I call the dealership, verify my warranty, and have them do the work. Thank you Island Tire for always putting the customer first.
Great quality fast service, the people were very knowledgeable and experienced. My girlfriend and I were visiting from Charleston, SC and on our way out we had a flat. They showed us why the tire needed to be replaced and where it was damaged. I highly recommend this place, left very satisfied.
Mt Pleasant, SC
I wanted to let you know about my experience today, as it was so overwhelmingly positive. I visited the south end location today on a friend's recommendation and was helped by Kia primarily. It is truly rare for a team to go out of their way to help and provide great customer service, so I was blown away. I needed a new tire in a hurry. It wasn't in stock, but Kia made it happen!
You have a terrific staff and I will most certainly return.
Your team was so professional yesterday. New brakes all around, new front rotors, and an oil change. They even washed and vacuumed my car. I had forgotten what color it was. :) Thank You!
Hilton Head Island, SC
As a matter of fact, all 6 (Porches) I have owned had your tires on them!
Last night I drove from Columbia to Bluffton in that huge thunderstorm gullywasher that hit. Whew! Thank goodness my husband had new tires from Island Tire on the truck. No hydroplaning, no problems.....just took it slowly. Thanks, Island Tire.
While vacationing at HHI, my vehicle broke down. I had it towed to Island Tire on a local's recommendation. My vehicle had a few problems and we ran out of time before I had to leave town to return from vacation. I had to leave it on the Island and drive back to Virginia. It was quickly repaired and the owner personally drove my car to my folks over 4 hrs away! The owner returned to HHI in a rental car and my car is running as strong as ever with 150,000 miles on it. Thank you Island Tire and Berry for your customer service and willingness to go above and beyond. A hand delivered vehicle by the owner... you don't find that just anywhere these days .
Hilton Head Island, SC
I had a nail in my tire last week and went to Island Tire on the South End… everyone was so nice and got me in and out of there in less than 30 minutes.. Keep up the good work! :)
On two separate occasions I came to your shop with a worrisome problem that ultimately proved to be minor. The first was a tire with a nail that had not perforated the tread and the second was a mushy brake that just needed a little brake fluid. You promptly and cheerfully looked at the problem and resolved it without charge even though my car has out-of-state (Iowa) plates. In fact, you declined offered compensation.
That level of courtesy and response is unfortunately rare these days and certainly should be commended.
We come annually to Sea Pines to stay in our condo at this time of year. We certainly will purchase our gasoline and any other service from you in the future and recommend your business to our guests and friends.
Thanks again and have a great holiday season!
I was vacationing in Hilton Head with friends when we kept hearing noises coming from my car. On August 8th we stopped at Island Tire and they were so nice and helpful. Immediately Scott offered to drive the car to see what the problem was. He found that the back left tire was about to fall off. My husband had replaced the shocks but forgot to tighten after taking off jack. Scott literally saved us as the next day we returned to Virginia and would surely have had an accident!! Thank you so much!